Customer Stories

Renters Warehouse utilize mobile to boost inspection productivity and manage data integrity at a high level.

Customer Story: Renters Warehouse

Renters Warehouse

Renters Warehouse is one of the fastest growing and highest reviewed residential property management companies in America. The team at Renters run a winning business model that has seen them feature on the Inc. 500 | 5000 list of fastest growing privately held companies in America. They've won a few "Best Places to Work" awards and reached 32 markets in 25 states. Backed by growth equity investor and majority stakeholder Northern Pacific Group, Renters Warehouse now manages more than
$3 billion in residential real estate.

$3B under Management

22,000+ Homes

25 States

22 states

Inc 500

"Often working in property can mean you are not as tech savvy as your peers".

"From a standpoint of data, SnapInspect has helped renters warehouse tremendously. SnapInspect

empowers Renters Warehouse to take control of its own data. Being able to have access and retrieve

past inspections has major benefits." says Jarret. Beacause the Renters team are pioneers in the property management field they felt that providing their clients, tenants and owners with a full video inspection would create a better experience for them.  This proved to be a challenge, as Renters Warehouse property managers had been using YouTube, picture share websites, data file converters etc. just to upload an inspection! After completing the inspection they would then need a quick and easy way to send the inspection video and also store it somewhere accessible. SnapInspect answered the call by providing customizable video landing pages complete with branding and ability to save videos. Also providing video links in reports rather than embedding video proved a much faster way of sending out inspection reports as now each report size would be 1/10th the size of an average inspection report. Now the Renters team have all their data online and accessible thanks to the software. This also allows the team to retrieve information at any moment’s notice. "Having the Web App means I can log in, grab a video and share it at a moment’s notice with whoever needed." says Jarret.

Central Hub for Managing Properties & Inspections

User Friendly Mobile Apps

The mobile app is so user friendly that renters warehouse uses it as the starting point for onboarding new staff. Often working in property can mean you are not as tech savvy as your peers. Jarett says that from experience staff get used to using it by simply trying things. For example, getting a new employee to shoot a video for the first time (which can be a new process for some people) can easily be done, hit the record button, upload and you are done!

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